Shipping and Returns

Shipping

I ship worldwide – delivery charges will be calculated during checkout for your order.

PLEASE NOTE:

Items for delivery to the European Union will incur a tax duty (the rate is dependent upon the destination country).

This duty is payable by the recipient to the Courier immediately prior to delivery.

Returns Policy

If you have any issues at all, please get in touch with me by phone or email before returning any goods.  I will endeavour to address issues immediately; however, please be aware of the following:

• My products are individually made by hand to order, therefore I do not accept returns other than the unlikely event that either the product is faulty; I have made a mistake; or the product is damaged in transit (please note that all items dispatched are professionally packed, and are transported by a reputable courier).
• In any case I cannot accept any returns outside of the 30 day policy.

Please make sure that all items that are to be returned are carefully packed - products damaged during the return will not be refunded.